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Travel Covid updates to Latin America


Chile and Quimbaya Tours Chile obtain the Certification “Tourism Confidence”

After the announcement of the reopening of national parks and some national air links in Chile, the tourism sector is also preparing, by adopting a biosecurity label.

The certificate of commitment “Confianza Turistica” (Tourist Confidence) has just been presented during an official joint announcement between the public and private sectors by the Under-Secretary for Tourism José Luis Uriarte, the national director of the National Service of Tourism (SERNATUR) Andrea Wolleter and representatives of the main federations and associations of the tourism, gastronomic and hotel sector in the country.

This label can be obtained (free of charge) by all tourism service providers registered with SERNATUR and commits them to strictly and rigorously apply the basic health measures and standards and established biosafety protocols.

The Assistant Secretary for Tourism, José Luis Uriarte indicated that “this certificate of engagement is part of an integral plan on which the government is working and whose objective is to prepare companies in the sector to meet the new demands that imposes the current health situation ”.
For her part, Andrea Wolleter, National Director of Sernatur, underlined that: “We are preparing today as a sector with this preliminary step, for reactivation. This requires the effort of all tourism stakeholders and especially tourism service providers, who must adapt their establishments and their operations to the health measures established by the authority in order to start receiving tourists when the country situation allows it. We invite you to join us and prepare together for responsible and safe tourism, by implementing the protocols and acquiring this certificate ”.
In this context, Quimbaya Tours Chile presented its bio-security protocols to the Chilean Ministry of Tourism SERNATUR and obtained the Confianza Turistica (Tourist Confidence) commitment certification.

For more details on these protocols, please do not hesitate to contact us chile@quimbaya-tours.com

Source: Sernatur



Announces the cessation of LATAM Argentina, which will stop operating twelve domestic destinations, while flights to the United States, Brazil, Chile and Peru will be resumed by the other subsidiaries of the group.

Since this June, LATAM Airlines is reestablishing some of its routes between Europe and Latin America. The goal is to gradually increase operations over the next two months.

Since the beginning of the month, LATAM has already resumed flights between Frankfurt (Germany) and Sao Paulo (Brazil), with a frequency of twice a week. Since June 15, routes to Sao Paulo from London and Madrid have been added, also with two flights per week.

In July, the frequency of all active European routes will go from two to three flights a week, including the route between Lisbon and Sao Paulo and the route between Madrid and Santiago de Chile, which will be reactivated in the second half of July.

LATAM international flights to and from Sao Paulo have a connection with Santiago de Chile from this June, with Montevideo starting in July. Passengers can thus access the domestic network in Chile and Brazil.

The company expects to reach 18% of its capacity throughout July, reaching 13 international destinations in Europe, Brazil, Chile and Ecuador. The flights that will be operational in these two months will be subject to the travel restrictions that apply in the destinations.

LATAM Airlines Argentina ceases operations

LATAM Airlines Argentina will stop operating twelve domestic destinations while the subsidiary’s four international destinations in the United States, Brazil, Chile and Peru will continue to be operated by the other subsidiaries of the LATAM group once the restrictions imposed by the authorities in the framework of the health emergency.




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Health & Safety Protocols in the region

As the WTTC publishes the global guidelines to reopen tourism and to re-establish confidence in consumers. We have appointed a special team to produce the Quimbaya New Health and Safety Operating Standards for all our suppliers.

To request a copy, please contact us at info@quimbaya-tours.com


So far, Colombia, Panama, Peru and Costa Rica governments have released these protocols which we can share with you.

Protocols in Cartagena, Colombia: Download here.

Protocols in Peru: Download here.




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“Protected tourist”, the new Brazilian health security seal

The Ministry of Tourism will certify establishments that implement good practices in biosecurity.

While gradually reestablishing its tourist operation after the resumption of domestic flights (and despite the exponential increase in cases of coronavirus ), Brazil developed a biosafety seal to bring peace of mind to its passengers. “Safe tourist” will be delivered by the Ministry of Tourism (MTur) to establishments that implement and certify their good practices.

In the framework of the National Tourism Day, which was celebrated in Brazil last Friday, May 8, the country’s Ministry of Tourism announced the launch of the “Protected Tourist” seal , the first stage of the program that will create health security protocols and good practices for each segment of the sector.

As reported by the portfolio, the program seeks to certify those activities that guarantee compliance, for example, with the hygiene and cleaning requirements for the prevention of COVID-19 . In principle, they anticipated that 16 good practice protocols are envisaged , which will seek to be segmented according to specificities, depending on whether they are accommodations, travel agencies, car rental companies, transporters, theme parks, entertainment spaces and tourist guides. In this regard, they announced that the guide for each category will be released in the coming days .

The “Protected Tourist” seal issued by Brazil to certify biosecurity establishments in the sector

The creation of the seal of good practices on issues related to biosafety is the first stage of the Brazilian Tourism Recovery Plan , coordinated by the MTur, to minimize the impacts of the pandemic and prepare the sector for a gradual return to activities.

The “Safe Tourist” seal will be linked to the Registry of Tourism Service Providers (Cadastur) , and implies that each company must know and advise tourists on how to comply with basic precautions for the prevention of coronavirus , including basic asepsis procedures, daily control of fever, control of cough or difficulty breathing, according to the guidelines of the Ministry of Health for surface cleaning and treatment of clothes in establishments.

“This policy of the Ministry of Tourism is aligned with the best global practices, and is yet another action in the portfolio with an eye toward resuming tourism activity across the country,” said the minister, Marcelo Álvaro Antônio.

And, in that aspect, he added: “We are going to go ahead and make sure that the tourist’s wishes for a safer trip are fulfilled .”

It is worth noting that Brazil has already begun a gradual opening of its tourist structure, despite the fact that cases continue to multiply exponentially in its territory and it is currently one of the most affected countries on the planet, accumulating to date more than 163,000 patients infected and more than 11,000 deceased.